Privacy policy

Last Updated: Oct 2024

At Vatashi, we respect your privacy and are committed to protecting it. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website, www.vatashi.com.

1. Information We Collect

Personal Information:
When you visit our website, we automatically collect certain information, such as your IP address, browser type, and details about your device. Additionally, as you browse, we may collect information about the pages you view and how you interact with our site.

Order Information:
If you make a purchase, we collect additional information, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

Customer Support Information:
When you reach out for customer support, we may collect additional information to help address your issue.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To fulfill orders: Processing your payment information, arranging for shipping, and providing you with invoices or order confirmations.
  • To communicate with you: Sending updates on your order, responding to your inquiries, and providing customer support.
  • To improve our website: Analyzing interactions to help optimize the customer experience and make enhancements.
  • For advertising and marketing: With your permission, we may send promotional content about our products and services.

3. Sharing Your Information

We share your personal information with trusted third parties, including:

  • Shopify: Our store is powered by Shopify, and your data is stored on Shopify’s secure servers. For more information on Shopify’s privacy practices, visit Shopify’s Privacy Policy.
  • Service Providers: We use third-party services for payment processing, shipping, and marketing. Each service provider will only have access to the necessary information to perform their functions.
  • Legal Requirements: We may disclose your information if required by law, such as in response to subpoenas or other legal requests.

4. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections or updates to your information.
  • Request that we delete your personal data (subject to legal obligations).
  • Opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails.

5. Security of Your Information

We use secure encryption technologies and follow best practices to ensure your personal information is protected. However, no transmission over the internet or electronic storage is completely secure.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of the site after such modifications will constitute your acknowledgment and acceptance of the updated terms.

7. Contact Us

If you have questions about our Privacy Policy or want to exercise any of your rights, please contact us at:

Vatashi
Email: sales@vatashi.com
Phone: +91 8007121234
Address: Plot No. : J-71, M. I. D.C., Bhosari, PUNE – 411026.